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      Performance Monitoring

      Retain and expand your revenues and your business by utilizing complete visibility of your performance and compliance

      • Transit Time Monitoring
      • Real-Time Tracking
      • Customer Experience Monitoring

      Performance Improvement

      Save costs and enhance flexibility and scalability by increasing your level of automation and digitisation

      • Partner Management System
      • Business Process Outsourcing
      • Customer Dialogue System
  • Industries

      Postal Logistics

      Monitoring postal performance from end-to-end for optimized quality of service

      Monitoring
      • Transit Time Monitoring System
      • Live Tracking Solutions
      • Customer Experience Management
      Improvement
      • Postal Network Performance Management
      • Partner Management
      • Video Coding
      • Digitizing CN Labels & Customs Data Capture
      • Returns Data Management
      • Customer Dialogue System

      Retail, E-Commerce and Supply Chain Logistics

      Improve your performance, from checkout to shipping & delivery to customer service

      Monitoring
      • Transit Time Monitoring System
      • Cold Chain Monitoring System
      • Customer Experience Management
      Improvement
      • Supply Chain Logistics Performance Management
      • E-Commerce Performance Management
      • Customer Dialogue System

      Mobility & Transport

      Bring your enthusiastic passenger community to life with Spectors Mobility

      Monitoring
      • Mobility Satisfaction System
      Improvement
      • Audit & Certification Management
      • Airline Network Performance Management
      • Mobility Customer Dialogue System
  • Customers

      Our Customers

      Our clients trust us to implement tailor-made solutions to measure and manage their business performance & service quality. We have successful projects with clients in a wide range of industries

      • Postals & Logistics
      • Others
      • Retail & supply chain logistics
      • Passenger logistics
  • Company

      Company

      International expertise from various industries & desciplines. Everybody like great service. We help to provide it.

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      Resources

      Service quality & customer experience are the focus of our blog posts, form various perspectives & for different industries, all about quality monitoring & improvement. Stay up-to-date with Spectos.

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      We are always on the lookout for amazing team players that are up to for challenges. We would love to hear from you. Send us your application today!

      • Open Postitions
  • Contact
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  • EN
    • DE
Contact

Spectos
  • Solutions

      Performance Monitoring

      Retain and expand your revenues and your business by utilizing complete visibility of your performance and compliance

      • Transit Time Monitoring
      • Real-Time Tracking
      • Customer Experience Monitoring

      Performance Improvement

      Save costs and enhance flexibility and scalability by increasing your level of automation and digitisation

      • Partner Management System
      • Business Process Outsourcing
      • Customer Dialogue System
  • Industries

      Postal Logistics

      Monitoring postal performance from end-to-end for optimized quality of service

      Monitoring
      • Transit Time Monitoring System
      • Live Tracking Solutions
      • Customer Experience Management
      Improvement
      • Postal Network Performance Management
      • Partner Management
      • Video Coding
      • Digitizing CN Labels & Customs Data Capture
      • Returns Data Management
      • Customer Dialogue System

      Retail, E-Commerce and Supply Chain Logistics

      Improve your performance, from checkout to shipping & delivery to customer service

      Monitoring
      • Transit Time Monitoring System
      • Cold Chain Monitoring System
      • Customer Experience Management
      Improvement
      • Supply Chain Logistics Performance Management
      • E-Commerce Performance Management
      • Customer Dialogue System

      Mobility & Transport

      Bring your enthusiastic passenger community to life with Spectors Mobility

      Monitoring
      • Mobility Satisfaction System
      Improvement
      • Audit & Certification Management
      • Airline Network Performance Management
      • Mobility Customer Dialogue System
  • Customers

      Our Customers

      Our clients trust us to implement tailor-made solutions to measure and manage their business performance & service quality. We have successful projects with clients in a wide range of industries

      • Postals & Logistics
      • Others
      • Retail & supply chain logistics
      • Passenger logistics
  • Company

      Company

      International expertise from various industries & desciplines. Everybody like great service. We help to provide it.

      • About
      • Partner
      • Approach
      • Certification
      • Team
      • Sustainability
  • Resources

      Resources

      Service quality & customer experience are the focus of our blog posts, form various perspectives & for different industries, all about quality monitoring & improvement. Stay up-to-date with Spectos.

      • Blog
      • Media Library
      • News
  • Career

      Career

      We are always on the lookout for amazing team players that are up to for challenges. We would love to hear from you. Send us your application today!

      • Open Postitions
  • Contact
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  • EN
    • DE
Contact

Spectos News

Stay up-to-date with Spectos

What does the future of mailboxes in Germany look like?

News

What does the future of mailboxes in Germany look like?
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Van Nguyen

12/06/2024

News

Online shopping and parcel delivery in Germany from the consumer’s perspective
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Van Nguyen

12/06/2024

News

Study on parcel delivery times and delivery quality for Bundesnetzagentur
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Van Nguyen

12/06/2024

News

Video Coding simply explained with a video
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Van Nguyen

12/06/2024

News

New explainer video: Overcoming workforce challenges in video coding
Avatar photo

Van Nguyen

12/06/2024

News

Supporting Manual Data Capture for Postal & Parcel Logistics
Avatar photo

Van Nguyen

12/06/2024

News

Sustainability at Spectos: EcoVadis Re-Certification 2023
Avatar photo

Van Nguyen

12/06/2024

News

Cooperation with DELTEC electronics for Spectos mailbox readers
Avatar photo

Van Nguyen

12/06/2024

News

New Datasheets for Download in Spectos Media Library
Avatar photo

Van Nguyen

12/06/2024

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  • Solutions
    • Process Monitoring & Quality Management (PX)
      • Transit Time Monitoring
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    • Postal & Logistics
      • Transit Time Monitoring System
      • Live Tracking Solution
      • Postal Network Performance Management
      • Audit & Certification Management
      • Video Coding
      • Digitizing CN Labels & Customs Data Capture
      • Returns Data Management
      • Customer Experience Management
      • Complaint Management
    • Retail & supply chain logistics
      • Transit Time Monitoring System
      • Supply Chain Logistics Performance Management
      • E-Commerce Performance Management
      • Cold Chain Monitoring System
      • Customer Experience Management
      • Customer Dialogue System
    • Passenger logistics
      • Audit & Certification Management
      • Airline Network Performance Management
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